Access
Hynt Scheme
Hynt is a national scheme that works with theatres and arts centres across Wales to make things clear and consistent in fair ticketing policy and accessibility.
Hynt cardholders are entitled to a ticket free of charge for a personal assistant or carer at St David's Hall and all the theatres and arts centres participating in the scheme. Please note, Hynt tickets can only be booked over the phone on 02920 878444 or in person.
Visit www.hynt.co.uk to find a range of information about the scheme and to join.
Discounts and Concessions information
St David's Hall Access Guide Full Information
Visual Story
There is a Visual Story to assist your visit to St David's Hall. It is intended to help prepare visitors for a new experience and become familiar with the surroundings. Please click here (pdf).
Services for Disabled Customers
For Pick Up and Drop Off customers to the Hall, please go to Wharton Street (Waterstones and Howells can be found at the end of the street), which is approx 100m from the venue.
If you have specific seating requirements please inform the Box Office at time of booking.
Facilities for wheelchair users include level floors, toilet facilities (in the Restaurant and on Levels 2,3,4 and 5) and low level counters at the Box Office, Cloakroom and Level 3 Bar. Wheelchair users plus one companion can book seats at the rear of the stalls at the lowest ticket price available, subject to availability, for the performance. Customers with walking difficulties may find that stalls seats offer the best access.
An infra red system is available in the auditorium (excluding Tier 5) and can be used with or without a hearing aid. Please inform Box Office staff at time of booking.
Event information is available in Braille and large print formats from the desk on the ground floor of the Hall, Cardiff Central Library and Cardiff Institute for the Blind. To receive your own copy call the Marketing Department on 029 2087 8542.
Guide dogs are welcome. Please inform the Box Office when you book tickets.