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St David's Hall is currently closed 

St David's Hall is closed to the public until Monday 2 November 2020 as we are adhering to the advice provided by the UK Government. The safety of our patrons, staff and artists are of utmost importance. Please keep checking the website for the latest updates.

Should you need to contact us, please call our temporary number on 07391 791934. The phone line is manned Monday to Friday from 9.30am to 4.00pm. Please bear with us as the line will be busy and please note, unfortunately we cannot respond to texts and messages left on this number.

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Access

Hynt Scheme

Hynt logo

Hynt is a national scheme that works with theatres and arts centres across Wales to make things clear and consistent in fair ticketing policy and accessibility.

Hynt cardholders are entitled to a ticket free of charge for a personal assistant or carer at St David's Hall and all the theatres and arts centres participating in the scheme.  Please note, Hynt tickets can only be booked over the phone on 07391 791934 or in person.

Visit Hynt to find a range of information about the scheme and to join.

For more information about concessions, please visit Discounts and Concessions

For more information about access, please visit St David's Hall Access Guide

Visual Story

There is a Visual Story to assist your visit to St David's Hall.  It is intended to help prepare visitors for a new experience and become familiar with the surroundings. For more information, please visit St David's Hall Visual Story.   

Services for Disabled Customers

Pick up and Drop Offs

For Pick Up and Drop Off customers to the Hall, please go to Wharton Street (Waterstones and Howells can be found at the end of the street), which is approx 100m from the venue.

Handshake iconSeating requirements

If you have specific seating requirements please inform the Box Office at time of booking.

Wheelchair user iconWheelchair facilities

Facilities for wheelchair users include level floors, toilet facilities (on Levels 2,3,4 and 5) and low level counters at the Box Office, Cloakroom and Level 3 Bar. Wheelchair users plus one companion can book seats at the rear of the stalls at the lowest ticket price available, subject to availability, for the performance. Customers with walking difficulties may find that stalls seats offer the best access.

Infra red system iconInfra red system

An infra red system is available in the auditorium (excluding Tier 5) and can be used with or without a hearing aid. Please inform Box Office staff at time of booking.

Visually impaired iconBraille and large print formats

Event information is available in Braille and large print formats from the desk on the ground floor of the Hall, Cardiff Central Library and Cardiff Institute for the Blind. To receive your own copy call the Marketing Department on 029 2087 8542.

Guide dog iconGuide dogs

Guide dogs are welcome. Please inform the Box Office when you book tickets.

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