Access

Hynt Scheme

Hynt is a national scheme that works with theatres and arts centres across Wales to make things clear and consistent in fair ticketing policy and accessibility.

Hynt cardholders are entitled to a ticket free of charge for a personal assistant or carer at St David's Hall and all the theatres and arts centres participating in the scheme.  Please note, hynt tickets can only be booked over the phone on 02920 878444 or in person.

Visit the hynt website to find a range of information about the scheme and to join.

For more information about concessions, visit our Discounts and Concessions page

For more information about access, visit our St David's Hall Access Guide page

Visual Story

Our Visual Story will help prepare visitors for the experience of visiting St David’s Hall and familiarise you with the surroundings before you arrive.   

Services for Disabled Customers

Pick up and Drop Offs

For Pick Up and Drop Off customers to the Hall, please go to Wharton Street (Waterstones and Howells can be found at the end of the street), which is approx 100m from the venue.

Seating requirements

If you have specific seating requirements please inform the Box Office at time of booking.

Wheelchair facilities

Facilities for wheelchair users include level floors, toilet facilities (on Levels 2,3,4 and 5) and low level counters at the Box Office, Cloakroom and Level 3 Bar. Wheelchair users plus one companion can book seats at the rear of the stalls at the lowest ticket price available, subject to availability, for the performance. Customers with walking difficulties may find that stalls seats offer the best access.

Infra red system

An infra red system is available in the auditorium (excluding Tier 5) and can be used with or without a hearing aid. Please inform Box Office staff at time of booking.

Braille and large print formats

Event information is available in Braille and large print formats from the desk on the ground floor of the Hall, Cardiff Central Library and Cardiff Institute for the Blind. To receive your own copy call the Marketing Department on 029 2087 8542.

Guide dogs

Guide dogs are welcome. Please inform the Box Office when you book tickets.

You can read our access statement to find out more about how we at St David's Hall are working to make our website accessible.